At N3 Laboratories our clients come first!
We know you’re busy. Our goal is to keep our process simple and easy for you. Our expert laboratory team is ready to answer your questions.
The Standard Customer Process
Ready to get started? Give us a call at (707) 251-1532 or send us a message. We are available to you, at your convenience.
Please view our standard process below. We understand your clinic is unique! We’re happy to customize our process to meet the needs of your busy clinic. Tell us what you need and we’ll make it happen!
1. Your Customer Box will be delivered to your clinic within 24-hours of enrollment.
Your Box Will Include
- Step-by-step instruction guide
- Pre-labeled specimen cups
- Biohazard bags
- Prepaid and pre-labeled UPS shipping bags
- All the paperwork you’ll need!
2. Fill out and fax over your New Client Account Form and your Provider Test Profile form. These forms are in your box. You may also download them from our Client Resources Page.
3. You will receive a unique user ID and temporary password to access our secure online portal.
4. Each time you collect a sample, fill out a Test Requisition Form. Attach a quick printout of your patient’s demographics and insurance information from the system used in your clinic. Place your specimen and paperwork in the provided bag, and send it back to N3 Laboratories for testing.
5. You will receive your concise assessment report within 48-hours. You will receive your results through our secure online portal, or by fax, email, or mail. Choose the delivery option and report format that works for you!
View a sample of our most popular report format below. Have questions? Give us a call or send us a message.